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OSX – Word crashing when opened

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This article addresses issues with Word or other Office apps on OSX crashing when opening.

You’ll see an error message similar to this:

Error Signature:
Exception: EXC_BAD_INSTRUCTION
ExceptionEnumString: 2
Exception Code: 0x00000001 (0x00007fff934c00c8)
Date/Time: 2020-08-18 14:16:55 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Bitness: x64
Application Version: 16.41.0.20081200
Crashed Module Name: CoreFoundation
Crashed Module Version: 6.9.0
Crashed Module Offset: 0x00000000000ffb57
Blame Module Name: MacPDFM
Blame Module Version: 1.0.0

The Blame Module shown in the error is the root cause.

Fix #1

 

-Close all open Microsoft Office applications
-Open Finder
-Navigate to Users/UserName/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Startup.localized/Word
-In that folder, locate and delete linkCreation.dotm

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