Open a shared mailbox in Outlook for Mac

This guide will show you how to open a Shared Mailbox in Outlook for Mac.

When you have Full Access permission to a shared mailbox you can add the shared mailbox with your own credentials.

To open the shared mailbox:

1. On the Tools menu, click Accounts.
2. Click the Plus Sign to add an additional Exchange account.
3. In the E-mail address field, enter the email address of the shared mailbox.
4. Under Authentication, enter your own credentials.

Checking the setting Sync shared mailbox will allow Outlook to synchronize the shared mailbox without requiring the user to click Send/Receive.  Enabling this setting is highly recommended for users who use their own credentials to access a shared mailbox.